Why it matters

Why medical practices need specialized IT support

Patient data, uptime, and EMR reliability carry consequences that generic IT support isn’t built to handle.

HIPAA compliance is mandatory

Patient data is protected health information. You need documented IT controls, access restrictions, encryption, and audit logging. We ensure your systems meet HIPAA requirements without adding friction.

Uptime matters

System downtime affects patient appointments, medical records, and practice operations. We monitor 24/7 so your systems stay online and your practice stays on schedule.

EMR/practice management integration

Your practice management and electronic medical records systems need to be secure, backed up, and integrated smoothly. Patient data flows correctly and stays protected.

What we provide

Built around how medical & dental practices actually operate

HIPAA-aligned systems

Network segmentation for patient data. Access controls restricting who sees what. Audit logging for all PHI access. Documentation for compliance reviews.

EMR/practice management setup

Secure installation and ongoing support of your EHR system. Proper backup, access controls, and integration with billing/scheduling systems.

Redundant backup & disaster recovery

Patient data is backed up automatically. If a system fails, we recover quickly. You never lose records or appointments due to a technical failure.

99% uptime commitment

Monitored 24/7 with rapid response. Critical systems are redundant. If something fails, we fix it immediately or switch to backup systems.

Secure telehealth support

HIPAA-compliant patient portals, telemedicine integration, and secure messaging between staff and patients.

Compliance documentation

Annual compliance audit. Documented IT controls and policies. Security risk analysis. Everything you need for insurance and regulatory requirements.

Our approach

How we get you there

01

HIPAA audit

We audit your current setup and identify gaps. You get a prioritized report of what needs to change.

02

System design

We design secure network segmentation, access controls, and backup systems aligned with HIPAA.

03

Implementation

We set everything up — network, EHR backup, access restrictions, audit logging. Your staff doesn't have to worry.

04

Training

Your team learns secure workflows — password policies, safe data handling, and what to watch for.

05

24/7 monitoring

We monitor systems around the clock. Uptime is critical — patient care depends on it.

06

Annual compliance review

We verify compliance every year and help you document everything for audits.

Pricing

Plans built for medical & dental practices

Enterprise tier

Multi-location practices

$0/mo
  • Everything in Business tier
  • Multi-location support
  • Advanced threat detection
  • Dedicated on-site support
  • Custom compliance reporting
  • Custom SLAs
FAQ

Common questions

We implement HIPAA-aligned systems and controls. We're not HIPAA certified as a business associate, but we can act as a Business Associate under a BAA (Business Associate Agreement) if needed. Most practices use us alongside their EHR vendor who is the official BAA-covered entity.
We support most major systems: athenahealth, NextGen, Practice Fusion, Medent, and others. If you use a specific system, let us know and we'll confirm compatibility. We also handle practice management systems like Dentrix or Eaglesoft for dental practices.
99% uptime. That means up to 7 hours of downtime per month. For critical patient systems, we monitor 24/7 and respond immediately to issues. If we miss the guarantee, you get service credit.
Daily backups. Critical data is backed up multiple times per day. Backups are encrypted, stored offsite, and tested regularly to ensure recovery works if needed.
Yes. We help set up and maintain patient portals integrated with your EHR. HIPAA-compliant messaging, appointment reminders, and document exchange. Patients stay engaged and data stays secure.

Keep patient data protected and systems online

Let's talk about building a HIPAA-aligned IT foundation for your practice. Free compliance & uptime audit.