IT Services for Medical & Dental Practices

Healthcare IT Has Different Requirements

Patient data protection isn't optional. Downtime affects patient care. Your IT needs to be reliable, secure, and compliant—and it needs to work when you need it most.

🔒 HIPAA Compliance is Mandatory

Patient data is protected health information. You need documented IT controls, access restrictions, encryption, and audit logging. We ensure your systems meet HIPAA requirements without adding friction.

⏰ Uptime Matters

System downtime affects patient appointments, medical records, and practice operations. We monitor 24/7 so your systems stay online and your practice stays on schedule.

🩺 EMR/Practice Management Integration

Your practice management and electronic medical records systems need to be secure, backed up, and integrated smoothly. Patient data flows correctly and stays protected.

What We Provide for Medical Practices

🛡️

HIPAA-Aligned Systems

Network segmentation for patient data. Access controls restricting who sees what. Audit logging for all PHI access. Documentation for compliance reviews.

💾

EMR/Practice Management Setup

Secure installation and ongoing support of your EHR system. Proper backup, access controls, and integration with billing/scheduling systems.

🔄

Redundant Backup & Disaster Recovery

Patient data is backed up automatically. If a system fails, we recover quickly. You never lose records or appointments due to a technical failure.

⚡

99% Uptime Commitment

Monitored 24/7 with rapid response. Critical systems are redundant. If something fails, we fix it immediately or switch to backup systems.

📱

Secure Telehealth Support

HIPAA-compliant patient portals, telemedicine integration, and secure messaging between staff and patients.

✅

Compliance Documentation

Annual compliance audit. Documented IT controls and policies. Security risk analysis. Everything you need for insurance and regulatory requirements.

For Healthcare Practices: Our Approach

We understand patient data protection is critical. We start with understanding your practice size, EHR system, and compliance needs. Then we build systems that are secure and reliable.

HIPAA Audit: We audit your current setup and identify gaps. You get a prioritized report of what needs to change.
System Design: We design secure network segmentation, access controls, and backup systems aligned with HIPAA.
Implementation: We set everything up—network, EHR backup, access restrictions, audit logging. Your staff doesn't have to worry.
Training: Your team learns secure workflows—password policies, safe data handling, and what to watch for.
24/7 Monitoring: We monitor systems around the clock. Uptime is critical—patient care depends on it.
Annual Compliance Review: We verify compliance every year and help you document everything for audits.

Pricing for Medical Practices

Business Tier

$900/month

Most practices (5-20 providers)

✓ HIPAA-aligned network setup
✓ EHR system support & backup
✓ 24/7 monitoring & support
✓ Access controls & audit logging
✓ Quarterly compliance review
✓ 4 on-site hours/month
✓ 99% uptime guarantee

Enterprise Tier

$1,500+/month

Large or multi-location practices

✓ Everything in Business Tier
✓ Multi-location support
✓ Advanced threat detection
✓ Dedicated on-site support
✓ Monthly compliance reviews
✓ Custom backup architecture
✓ Disaster recovery testing

Common Questions

Are you HIPAA certified?

We implement HIPAA-aligned systems and controls. We're not HIPAA certified as a business associate, but we can act as a Business Associate under a BAA (Business Associate Agreement) if needed. Most practices use us alongside their EHR vendor who is the official BAA-covered entity.

What EHR systems do you support?

We support most major systems: athenahealth, NextGen, Practice Fusion, Medent, and others. If you use a specific system, let us know and we'll confirm compatibility. We also handle practice management systems like Dentrix or Eaglesoft for dental practices.

What's your uptime guarantee?

99% uptime. That means up to 7 hours of downtime per month. For critical patient systems, we monitor 24/7 and respond immediately to issues. If we miss the guarantee, you get service credit.

How often do you backup patient data?

Daily backups. Critical data is backed up multiple times per day. Backups are encrypted, stored offsite, and tested regularly to ensure recovery works if needed.

Can you help with patient portals and secure messaging?

Yes. We help set up and maintain patient portals integrated with your EHR. HIPAA-compliant messaging, appointment reminders, and document exchange. Patients stay engaged and data stays secure.